To Whom this Statement Applies

This Statement only applies to MPF Engineered Filters. This Statement does not apply to affiliated entities of MPF Engineered Filters, or to third parties. This policy is not intended to govern any existing or future web sites and/or services operated by third parties or companies affiliated with MPF Engineered Filters.

The Personal Information We Collect and How It Is Gathered

We collect only the Personal Information you voluntarily provide to us or that is given to us by affiliated entities or third parties that have your permission to share your Personal Information. "Personal Information" means your name, company name, shipping and/or mailing address (such as an online product warranty registration), telephone number and email address.

How We Use Your Personal Information

We use your Personal Information to respond to and fulfill your requests for MPF Engineered Filters products and services and to market our products and services, including:

  • to send you our catalogs and other offers through mail
  • to send you our email newsletters and special offers
  • to improve our web site, customer service and merchandise selections

If you are a Citizen of Canada

Canadian citizens, except under circumstances defined by law, are entitled to access the Personal Information, collected about you, by MPF Engineered Filters by writing to: Customer Service, MPF Engineered Filters, 8155 Parkhill Drive, Milton ON L9T 5H5. We may ask you to pay an administrative fee for accessing or copying your information, but will inform you of the anticipated charges and confirm that you want us to proceed before processing your request. If you believe that the Personal Information about you that we have collected is incomplete or inaccurate, MPF Engineered Filters will correct the information upon verification of the omission or error and of the identity of the person requesting the change. If you wish additional information about our Personal Information management, to access, correct or have us investigate any matters in relation to your Personal Information, please contact Customer Service at the address provided above or by calling toll-free at 1-866-525-5673.

The Personal Information We Share and With Whom We Share It

We may share segments of your Personal Information with our affiliated entities (such as distributors) as necessary to complete a transaction that you specifically request. We may share your name, company name, postal/zip code, email address, and telephone number after you access our web site and voluntarily provide this information. For information on how to instruct us not to use your Personal Information for these purposes, see "How You Can Control the Use of Your Personal Information" below.

On occasion we may share your name and email address with our email service providers who deliver promotions such as email newsletters and special offers, but their use of this information is restricted to purposes connected with their administration and delivery of our email program.

We may also sell, transfer or otherwise disclose Personal Information including ,but not limited to your name and mailing address, in connection with a fundamental corporate change such as a merger, consolation, or the sale of substantially all assets.

How You Can Control the Use of Your Personal Information

We give you choices and control over the collection and use of your Personal Information. You can update Personal Information, remove your email address from our email-marketing list or remove your name from our catalog mailing list. There are known methods that spammers can use to hide their identity by using other people's email address to send out emails. MPF Engineered Filters does not rent or sell its email address lists. If you have any question about the genuineness of an email you receive that appears to be from MPF Engineered Filters, contact us and do not furnish personal information in response to the email.

How You Can Control Email Marketing You Receive From Us

Via, you have the opportunity to choose to receive email promotions such as newsletters and/or special offers that can be canceled at any time. If you choose not to sign up for this promotional email service, we will send you only email that relates to your specific email inquiries. If your email address was given to us by affiliated entities or third parties that have your permission to share your Personal Information, you can choose not to receive email promotions from us in the future by canceling at any time.

Other Types of Information We Gather, How It is Used and Our Use of Gifs and Cookies

We use technology to collect anonymous, non-personal information about how our site is used. We use this information to improve our site and on occasion we may share this information with our affiliates or other third party companies to show the amount of interest in our site for advertising purposes and to help us plan for technical improvements. This information will not identify you or any other user of our web site as an individual. We may use clear gifs in our HTML-based emails to let us know which emails the recipients have opened. We use cookies to understand how our site visitors click to our site and what pages they view during their visit.

How We Protect Your Personal Information

MPF Engineered Filters has implemented a variety of encryption and security technologies and procedures to protect information stored in our computer systems from unauthorized access. We also maintain procedural safeguards that restrict your Personal Information to employees (or people working on our behalf and under confidentiality agreements) who need to know your Personal Information in order to provide products and services that you request.

Our Policies Regarding Children

We do not sell products for purchase by children. If you are under 18 years of age, please do not submit any information without the express consent and participation of a parent or guardian. We will not knowingly collect personal information about any person under 13 years of age. If you believe that we have information from or about anyone under 13 years of age, please contact us.

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